Support
Email paradiddle.studios.2026@gmail.com and a person will read it. Please include your device and, if something went wrong, what your child was doing when it did.
Where are our monsters saved?
Everything your child makes is saved automatically, privately on the device. It is not synced to any server, so it does not travel between devices, and deleting the app removes it permanently.
The grown-ups page
The small padlock button in the top corner of the title screen opens a page for grown-ups, behind a quick question a young child can't answer. It has Restore Purchases, this support page and the privacy policy.
Purchases and restoring them
Some places, outfits and extra monster friends are unlocked with in-app purchases, each behind the same grown-ups question. Purchases are tied to your Apple ID: on a new device, or after reinstalling, open the grown-ups page and tap Restore purchases.
Refunds
Purchases are handled by Apple, so refunds go through Apple rather than through us, via reportaproblem.apple.com or the purchase history on your Apple account.
Something is broken
Please tell us. Include your device model, your iPadOS version, and roughly where in the game your child was. Reports like that are the fastest route to a fix, and they are genuinely welcome.